Stories and advice for life on the job, whether you are building a career, changing direction, or leading a team. This category covers workplace trends, skills, productivity, pay and progression, and how work is changing across different industries
Greggs is selling more, opening more shops and still putting hundreds of manufacturing jobs at risk. The contradiction explains how the next phase of value retail growth will work: bigger customer networks, fewer production nodes and far more automation.
A tax break built around buying a bike is being stretched into something more modern: paying for access to shared e-bikes through payroll. Lime’s new Cyclescheme offer hints at a future where commuting benefits look less like ownership and more like a mobility wallet.
Wetherspoon sold more but earned less in its latest year. That gap is becoming one of the defining problems of British hospitality: demand can grow while the economics underneath it get thinner.
The NAO’s new review of Capita’s Civil Service Pension Scheme contract shows why pensions administration should be treated like critical infrastructure: data quality, case management and service resilience can directly determine whether people receive retirement income on time.
For clubs, venues and other public-facing employers, abuse from fans and customers is moving from the welfare team to the board agenda. New UK harassment duties due later this month will make prevention, evidence and digital moderation part of operating risk.
Sickness figures count people who stop working. The harder problem is the enormous number who keep showing up while struggling. Employers need to rethink performance, prevention and what a healthy job actually looks like.
A Supreme Court case about wrongly addressed pension statements asks how the law should recognise distress from data mistakes, and what that means for the organisations holding sensitive information.
Better work is rarely about squeezing more effort out of people. It is about designing clearer systems, fewer handoffs and better decisions.
